The FCBInow! portal now is available for our agencies and policyholders. FCBI is excited to bring you the benefits of our new system that include:
- Easy and user friendly site layout.
- Easy to access your information.
- Easy to report payrolls monthly online.
- Easy to make premium payments online with several new payment options including an automated phone payment system option at 844-402-1038.
Agencies:
- Your agency administrator will oversee and grant access for each approved individual within the agency. Once granted access, you will receive an automated welcome email to set up your password. You will then be able to access the FCBInow! portal.
- Please email [email protected] if you need help with login issues or using the FCBInow! portal.
Policyholders:
- NOTE: Your old access credentials no longer work. See below how to set up access or contact us for help.
- Your primary contact will oversee and grant access for each approved individual within your organization. An email was sent to the contact on record. If that person changed or it was not received, check you junk/spam folder, contact us at the following email [email protected] or call 866-469-3224 Option 1. Also, for help using the portal.
- For login issues and other technical issues, send an email to
[email protected] or call 866-469-3224 Option 1. - For help navigating the portal, contact [email protected] or 866-
469-3224 Ext. Option 1. - For billing or invoice issues, contact 866-469-3224 Option 1 or email
[email protected] . - For payroll reporting issues, contact Mary-Catherine Casey at
[email protected] or 386-267-0371.
- See the guides in the ‘Resources’ menu in your portal for more info.Â