Work-Related Injuries

1

Check the Employee's Condition

  • If it's an emergency, call 911 immediately.
  • If medical care is needed, but not an emergency, manager should take the employee to an urgent care medical facility.
  • Tell the healthcare provider the injury is work-related and provide the company and workers' comp carrier name.
2

Provide First Aid (if minor)

  • If only first aid is needed and the employee does not want outside care, treat them on-site.
  • The incident must still be documented.
3

Report the Injury

  • Even if an injury appears minor, report it promptly, ideally within 24 hours. Delayed reporting can lead to increased claim cost, treatment delays, and potential compliance issues.
  • Timely reporting helps ensure proper care and can reduce claim costs.
  • Secure accident scene (Take photos of work area, preserve equipment or materials involved, identify and interview witnesses, collect video footage if available)
4

Complete a First Report of Injury Form

  • This can be submitted online or by phone.
  • The form includes details about the employee, employer, provider, and the incident.
  • Check with your state's workers' compensation bureau for the correct form.
5

Provide Detailed Information

Include:

  • Date and time of injury
  • Employee name and job title
  • Where and how the injury happened.
  • Body parts injured.
  • Medical facility visited.
6

Claim Review and Outcome

  1. The insurance carrier will decide whether to approve or deny the claim.
  2. If approved, payments may cover medical bills and lost wages.
  3. If denied, the employee can appeal the decision.
7

Return to Work

  1. Once recovered, the employee should return to work—either full-time or on light duty—unless the injury causes total disability.
  2. When medically appropriate, if able, offer transitional or modified-duty assignments that comply with the treating provider's restrictions

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